Shipping Policy

Last Updated: August 2026

Where We Deliver

hothobbycards.shop currently ships orders to addresses within the United States.

We do not currently ship to international destinations.

Shipping Cost

Free standard shipping is available on all orders.

Any shipping restrictions or exceptions applicable to a particular product will be clearly communicated on the product page or during checkout.

Processing and Delivery Times

Handling Time

Orders are normally processed and shipped within 1 business day, Monday through Saturday.

Order Cut-Off Time

Orders placed by 2:00 PM Central Time (CST/CDT) on a business day are normally processed within the stated handling time.

Orders placed after the daily cut-off time, or on a Sunday or applicable holiday, may be processed on the next business day.

Transit Time

After an order has been shipped, standard delivery generally takes 1–3 business days, depending on the destination and carrier.

Delivery estimates are not guaranteed because actual delivery times may be affected by the carrier, weather, holidays, service disruptions, or circumstances outside our control.

Order Tracking

Once your order has been shipped, we will send you an email containing the available tracking information.

Tracking information may take up to 48 hours to become active or show movement after shipment.

If your tracking information has not updated or your order has not arrived within the expected delivery period, please contact us at:

• Email: contact@hothobbycards.shop
• Phone: +1 (269)-257-4337

Please include your order number so that we can assist you more efficiently.

Shipping Address

We currently support one shipping address per order.

If you need products delivered to multiple addresses, please place separate orders for each destination.

Please make sure your shipping information is correct before completing your purchase. If you need to correct an address after placing an order, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or been shipped.

Delayed, Lost, or Undelivered Orders

If a shipment is delayed, lost, or appears to have been delivered but you cannot locate it, please contact us at contact@hothobbycards.shop with your order number and tracking information.

We will review the shipment information and, where appropriate, work with the carrier to investigate the issue.

Delivery dates and carrier transit times are estimates and may occasionally be affected by circumstances outside our control.

Damaged or Incorrect Items

If your order arrives damaged, contains the wrong item, or has another fulfillment issue, please contact us as soon as possible at:

Email: contact@hothobbycards.shop

Please provide your order number and clear photographs of the item and packaging when applicable.

Depending on the circumstances, we may offer a replacement, refund, or another appropriate resolution in accordance with our Returns & Refunds Policy.

Please do not send an item back without contacting us first and receiving return instructions.

Returns & Exchanges

We accept eligible returns within 90 days of delivery, subject to the conditions described in our Returns & Refunds Policy.

Eligible defective and non-defective items may be returned in accordance with that policy.

Before returning an item, please contact us at contact@hothobbycards.shop for authorization and return instructions.

Approved returns should be shipped using a trackable shipping service. Customers should retain their tracking information until the return has been received and processed.

Once an approved return is received and inspected, any applicable refund will be issued to the original payment method.

We do not charge restocking fees.

For complete information about eligibility, return conditions, refunds, and damaged or incorrect products, please see our Returns & Refunds Policy.

Customer Support

If you have questions about shipping, delivery, tracking, or an existing order, please contact us.

hothobbycards.shop

Address:
3110 Shiloh Road, Suite 100
Richardson, TX 75082
United States

Phone: +1 (269)-257-4337

Email: contact@hothobbycards.shop

Business Hours:
Monday – Saturday: 9:00 AM – 10:00 PM Central Time
Sunday: Closed